waiting well

Support for NHS patients in West suffolk – waiting for hospital treatment or surgery

Welcome to Waiting Well

You have been invited by West Suffolk Hospital to attend Waiting Well support classes.

Abbeycroft Leisure, in partnership with West Suffolk Hospital and Allied Health Professionals Suffolk have created some sessions to help keep you as well as possible.

Book via the links below to access this FREE support as a patient on an elective waiting list waiting for treatment/surgery at West Suffolk Hospital. We offer support to reduce the risk of deterioration of mental and physical health within a group session environment.

wsft logo
ahps logo
west suffolk alliance logo
Older people doing exercise class

What to expect in the classes

Each class will last around 90 minutes, where you will receive a short information session, with topics including pain management and wellbeing, followed by gentle movement and physical activity support, personalised to consider any long-term conditions and/or health impacts which may be leaving you with reduced mobility.

The goal is to allow you to Wait Well until your treatment pathway is completed.

Please read before you continue with your booking

Health Commitment Statement relating to exercise – Our commitment to you

1. We will respect your personal decisions and allow you to make your own decisions about what exercise you can carry out. However, we ask you not to exercise beyond what you consider to be your own abilities.
2. We will take reasonable steps to make sure that our equipment and facilities are clean and safe for you to use and enjoy for the normal purpose they were intended for. Bear in mind that we are not able to clean or inspect equipment and facilities after each use.
3. We will take reasonable steps to make sure that our staff are qualified to the fitness-industry standards set by the Chartered Institute for the Management of Sport and Physical Activity.
4. If you tell us, you have a disability which puts you at a substantial disadvantage in accessing our equipment and facilities, we will consider what adjustments, if any, are reasonable for us to make.

Relating to exercise – Your commitment to us

1. Do not exercise beyond your own abilities. If you know or are concerned that you have a medical condition which might interfere with you exercising safely before you use our equipment and facilities you should get advice from a relevant medical professional and follow that advice.
2. Make yourself aware of any rules and instructions, including warning notices, and follow them. Exercise carries its own risks. When you are exercising, you are responsible for the risks involved. You should not carry out any activities which you have been told are not suitable for you.
3. Let us know immediately if our equipment or facilities are unsafe to use or if you feel ill when using our equipment or facilities. Our staff members are not qualified doctors, but there will be a person available who has had first-aid training.
4. If you have a disability, follow any reasonable instructions to allow you to exercise safely.

You should stop and seek medical review if you experience a dramatic increase in breathlessness, new or worsening chest pain and/or increasing glyceryl trinitrate requirement, a sudden onset of rapid palpitations or irregular heartbeat, dizziness, a reduction in exercise capacity or sudden change in vision.

Contraindication advice:

  • To ensure a safe approach to initiating activity, inactive people should increase activity levels gradually.
  • People with unstable medical conditions require investigation.
  • Fear of adverse events is a common barrier for patients and professionals.
  • Safe advice should include recommendations on symptoms to look out for and where/how to report them.

Book your free Waiting Well session

Follow the links below to book a class at your local leisure centre. All classes are FREE to attend and there is FREE parking at each centre.

If you have any problems using the booking system – please email us and we will contact you to help you book. Email contactus@acleisure.com.


Brandon Leisure & Health Hub
Church Road
IP27 0JB
Tel: 01284 757473


Haverhill Leisure Centre
Eringshausen Way
Tel: 01284 757473


Kingfisher Leisure Centre
Station Road
CO10 2SU
Tel: 01284 757473