Energy Soft Play

Kingfisher, Haverhill and Newmarket

A safe, fun way to burn off some energy…climb, jump, slide and swing at Energy Play.

And for grown-ups, it’s a great time to sit, relax and enjoy a fabulous cup of Paddy & Scotts coffee…plus cake too!

Book the time slot you want to arrive and stay as long as you like. If we hit capacity or we have a private hire booking that day, we will then cap your visit to 60 minutes.

Last entry is 1 hour before closing time to guarantee an hour of play time.

Opening Times

Haverhill

Monday-Friday 
09:30-17:00

Saturday & Sunday 
09:30-16:00

Newmarket

Monday
10:00-17:00

Tuesday-Friday
9:30-17:00

Saturday & Sunday
09:30-16:00

Kingfisher, Sudbury

Monday – Friday 
09:30-17:00

Saturday & Sunday 
09:30-16:00

 

Prices

Under 12 months £1.10 (Inspire card discount excluded)
1-2 years £6.40
3+ years £7.00

Adults free to enter

soft play at haverhill
soft play haverhill
Conditions for use of Energy Soft Play

Suitable for children aged 0-12 years of all abilities and adventure levels, including a dedicated babies section.

The Toddler Zone is for under 4 years old only.

The maximum height for Energy Play is 4′ 10 / 148cm.

Children remain the responsibility of a parent/guardian at all times.

Children must be supervised by an adult at all times during their visit

Paddy & Scott’s café will be open during these sessions, but we’d prefer contactless payments, please.

Face masks are required to be worn by adults at all times except when sitting at a table to eat or drink.

Customers are not permitted to bring their own food or drink with them into the play area. But a great cup of coffee (and amazing cake) is available in the Paddy & Scott’s Cafe.

Refund/Cancellation Policy
Unfortunately, we cannot accept cancellations or offer refunds on any bookings made. With this in mind, please take care when making your booking and ensure you have entered the correct date and time.

 Just Play SEND sessions

Dedicated sessions designed for children with a disability or additional needs (and their siblings) to have fun exploring our soft play frames. Each session includes a themed arts & crafts activity for quiet and creative playtime.

  • Enhances learning
  • Builds confidence
  • Encourages social skills
  • Lots of fun

Sessions cost £4.70; Please register at reception for a FREE Inspire Loyalty Card for the whole family, and get £1 off all bookable activities including this one! 

 

Kingfisher – 1st Thursday of the month, 16:30 – 18:30

Haverhill – 2nd Thursday of the month, 16:00 – 18:00

Newmarket – 3rd Thursday of the month, 16:00 – 18:00

Activities Unlimited logo
(SEND) Just Play

Energy Soft Play Parties

Kids burn some serious energy on one of our soft play parties and have a wonderful time doing it.

We have 2 types of Soft Play parties

– Standard Energy Party

– Exclusive Hire Energy Party

 

child on bouncy castle- party

Standard Energy Party – available during any public session

60-minute play time in our large soft play area, followed by a birthday tea in a designated party area.

Minimum children 15 | Maximum 25

15 children £149.25
20 children £199
Additional children £9.95 per child

Exclusive Hire Energy Party

90-minutes exclusive use of our large soft play area for up to 40 children

  • Downloadable invitations
  • Catering is available, or you can bring your own food!
  • Food Menu:- Sandwich boxes (Filled Roll, fruit, crisps, cheese piece, choc treat & unlimited squash)
  • Must be booked at specific times Friday – Sunday
  • You will be required to leave within 15 minutes of your party finish time

£215 (This price does not include food boxes – these can be purchased at the next stage when you book and pay for your party – find food boxes on the ‘extras’ tab)

£250 (Bring your own food)

Booking details for both parties

1. Click the relevant link below to book.
2. Search for you date and check availability of the ‘Soft Play’ party ticket.
3. Book and pay for your party once prompted.
4. You will then receive an email confirmation with a link back to the parties page to complete some additional information.
5. Pre-book your food boxes using the ‘extras’ tab

Book Haverhill Soft Play party

Book Kingfisher Soft Play party

Book Newmarket Soft Play party

Parties: terms & conditions - read more

This agreement is made between Abbeycroft Leisure and you (The Hirer)
1.1 The conditions of hire are set out below and must be adhered to for the duration of your booking.
1.2 At all times children are the responsibilities of the supervising adult/hirer, from drop off to collection.
1.3 A minimum of two parents is required per party of fifteen children or less. Additional parents are required to each group of eight thereafter. For Pool Parties please see Pool supervision Policy below.
1.4 It is the hirer’s responsibility to ensure all children are suitably dressed and ensure rules of play are adhered to by the party/group at all times while on Abbeycroft Leisure property.
1.5 Maximum numbers of admission will be confirmed on booking. Under no circumstances must the hirer allow the maximum number of admissions to exceed this.
1.6 Abbeycroft Leisure does not provide services of supervision to children using the centre unless noted as a supervised session.
1.7 Abbeycroft Leisure staff members are present to ensure the correct use of the play equipment, access first aid facilities and to implement the centre rules.
1.8 Please notify changes in group size for any party booking online before your party booking. Should you bring fewer children on the day than you have booked for we reserve the right to charge the full amount for the absent children.
1.9 Full payment must be made at time of booking.

Swimming Pool Supervision Policy
Children under 8 must be supervised at all times within the water and changing rooms by a parent or responsible adult (16+)
A maximum of 2 children under 8 are permitted per parent or responsible adult (16+)
The parent can be any age and only the ratio of supervision will be imposed.
In the main pool, 1 adult to supervise every child under 3 and 1 adult to supervise 2 children aged 4- 7 years.
In the teaching and leisure pool, 1 adult must supervise 2 children under 8 years

Soft Play Rules of Play
Mums and Dads, it is your responsibility to ensure your children have a truly great time. Please ensure that you explain the rules of play that will keep your child and others safe and happy.
General Admission
• Children under 8 will not be admitted without a parent or adult over the age of 16 years.
• The Toddler frames are for children under 4 years. Those over this age will be asked to play in the main frame.
Clothing
• Please remove shoes before entering the frame. Socks MUST be worn at all times.
• Children should have their arms and legs covered to prevent friction burns.
• Clothes with ropes, toggles and ties should not be worn in the play area.
• No sharp or hard objects may be taken into the play area.
• No badges or jewellery should be worn in the play area.

Behaviour
• All children will be required to follow Abbeycroft Leisure’s Behaviour and Code Of Conduct – download it here.
• Only one person at a time should use the slides (per lane or single slide).
• Do not play in front of slide exits.
• It is forbidden to climb on the netted walls or system structure.
• Objects and missiles must not be thrown at each other.
• Unacceptable and disruptive behaviour will be challenged.
• Fighting or bullying will not be tolerated. Guilty parties will be asked to leave.
• Use of foul and abusive language will not be tolerated. Guilty parties will be asked to leave.
• In case of a problem please contact a member of staff.

Mums & Dads
• Adults are allowed on the play frame to supervise and monitor their children only.
• Children who are unwell should not enter the play area.
• Children should use the toilet and wash their hands before entering the play area.
• Abbeycorft Leisure operate a family friendly photography policy. Please ask reception for further details or visit www.acleisure.com
• We ask that you help us keep your children safe by knowing where they are at all times. For more information on safeguarding or to report a concern please contact the Manager On Duty.
Food & Drink
• No food or drink or chewing gum should be taken into the play area.
• No glass should be taken into the play area.
• Only food and drink purchased on the premises may be consumed in the centre unless prior agreement has been met.
• Please refer to our Food & Drink Policy for baby food & bottle warming

2 Catering

2.1 Only food and beverages purchased at the centre may be consumed on the premises unless prior agreement of a food surcharge is met
2.2 The hirer is not permitted to arrange for or permit, the sale or consumption of alcohol on the premises of the Centre.
2.3 Party food provided by Abbeycroft Leisure will be in a suitable designated area that may change depending on your booking.
2.4 The time of your booking may be varied by 30-minutes, this will be notified 14 days prior to your booking.

3 Health and Safety
3.1 Smoking is strictly prohibited within the building or grounds at all times.
3.2 The company does not accept responsibility for lost or damaged possessions.
3.3 All children & adults participate at their own risk.
3.4 The company does not accept liability for loss or injury of whatever nature, caused through misuses of the equipment or lack of parental supervision or failure to comply with the Centre Rules.

4 Behaviour

4.1 Threatening or intimidating behaviour towards any of our staff or other customers will not be tolerated, and
will be reported to the police.
4.2 Anyone deemed to be under the influence of intoxicating beverages or illegal substances will be refused entry to the centre & may be reported to the police/local services.
4.3 The company reserves all rights to admission/refusal of admission.
4.4 Should the hirer cause any damage to the centre the Company shall demand the reasonable amount incurred by the Company in repairing or replacing as appropriate along with a 10% administration charge for the repair or replacement.
4.5 It is the supervising adults responsibility to ensure that the Company Rules of Play, Behaviour and Code of Conduct Policy is adhered by all children in their care.

5 General Arrangements
5.1 The company reserves the right to alter times, attractions and prices without prior notification.
5.2 Families can arrive 15 minutes before their alloted start time in order to set up. Extra time cannot be added to the end of a party due to late arrival; late arrivals may miss their party in which case no refund will be offered.
5.3 We ask that you ensure parents arrive on time to collect their children at the end of a party. The hirer is responsible for ensuring that all children in their party are collected before leaving.
5.4 Abbeycroft Leisure does not take any responsibility for any personal belongings including presents left in the centre.
5.5 The Soft Play area or swimming is still open to other members of the public during your party, except in the case of Private hire where you have exclusive use.
5.6 Terms and conditions are subject to change. Please check before participating.

6 Refunds and Cancellations

6.1 Please note that for any bookings you will be charged the full balance of the part
6.2 Should you need to cancel the booking then you will lose:
25% of your payment if more than 30 days notice
50% of your payment if between14 days to 30 days notice
75% of your payment if between 7 – 14 days notice
100% of your payment if within 7 days notice of your party
We will move your party with at least 7 days notice but this will incur a admin fee of 10% of the party cost
6.3 Should you need to move you’re booking then it is at the sole discretion of the management as to whether they will allow this. In the event that this is not possible then you will have deemed to have cancelled the booking and will lose your deposit.
6.4 The company can be contacted at:
Trading Address: Haverhill Leisure Centre, Lordscroft Lane, Haverhill, Suffolk, CB9 0ER
Telephone: 01284 757473
Email: contactus@acleisure.com

7 Miscellaneous
7.1 Abbeycroft Leisure will not be liable (other than liability for death or personal injury resulting from the Seller’s negligence) for loss, injury or damage caused by third parties provided by the Seller where such loss, injury or damage arises from the act of omission of the third party.

7.2 Abbeycroft Leisure liability to the Hirer (other than liability for death or personal injury resulting from the Seller’s negligence) for any loss or damage of any nature: (a) arising from any breach of the Conditions; or (b) any negligence, breach of statutory or other duty on the part of Abbeycroft Leisure Centre; or (c) in any other way out of or in connection with the non-performance of or purported non-performance of, or failure to perform the Services in accordance with the Conditions will be limited to no more than the total cost of the booking.

7.3 The Contract is between Abbeycroft Leisure and the Hirer as principals and may not be assigned by theHirer without the express written consent of the Seller.

7.4 Abbeycroft Leisure is in default of any of its obligations hereunder, it shall not be liable where such default is due to any act of God, war, strike, lockout, industrial action, fire, flood, drought, tempest, snow, mechanical breakdown or any other event beyond the reasonable control of the Seller. In such circumstances, the Seller shall give notice to the Hirer where possible and be entitled to retain the initial deposits and be released from performance of its obligations hereunder to the extent the event of supervening impossibility prevents or restricts the Seller’s performance.

8 Data Protection Policy
8.1 Abbeycroft Leisure respects your privacy and is committed to operating in a way that complies fully with the provisions of current Data Protection Regulations such as the General Data Protection Regulation (EU) 2016/679. The personal information supplied in the Membership Agreement is processed for the purposes of the contract held with you.
8.2 The full privacy policy sets out the rights you have and can be seen at www.aclesiure.com/privacy-policy.
8.3 The Data Protection Officer can be contacted at information.officer@acleisure.com
8.4 You can make a complaint to the Information Commissioners Officer by contacting them on Tel. 0303 123 1113