Contact us

how to get in touch with us

If you have questions about using the centres once we reopen you may find the answers in our FAQ’s below

We will publish our phased schedule for reopening soon.

Memberships are still frozen for the time being.

If you still require assistance, our customer service team are on hand to help.

Please use the contact form below and we’ll get back to you as soon as possible.

 

Can’t wait to see you!

Prefer to chat?
CALL US ON 01284 757473

We Welcome Your feedback

 

We’re keen to make sure you get the very best service from us, so if you’ve got some valuable feedback, we’d love to hear it.

Please select your centre below first, then click the form link and submit your feedback

 

Frequently Asked Questions

WHAT WILL HAPPEN WITH MY MEMBERSHIP

All memberships remain on freeze until further notice.
You don’t need to do anything yet.
We will communicate with members in advance of restarting any memberships so look out for your email.
Not all services are likely to re-open at the same time.

How will I find out when you are reopening?

The safety of our customers and staff remains our first priority, so we are currently working with local authorities and national governing bodies to prepare our facilities for re-opening once government direction is announced. We will communicate with members via email and information will also be available on our website and our social media channels.

What classes are available to me whilst you’re closed?

Abbeycroft At Home provides members with a range of online resources.

We’re also offering Live Streamed Virtual Classes giving you the Abbeycroft class experience in the comfort of your own home.

Follow our social media pages for advice, tips and ways of keeping active at home

Are you offering any outdoor exercise?

For those who want to be challenged & motivated by our coach, we are running Outdoor Small Group Training classes in Newmarket & Haverhill.

Our Explore Outdoor programme is regularly running family adventure days in country parks and forests. Book here

IS A GYM ‘DIRTIER’ THAN A SHOP?

Our Gyms have very high standards when it comes to cleanliness/hygiene and, as they did prior to closing, they will be putting extra measures in place to make sure that both the staff and customers are safe.

CAN COVID-19 BE TRANSMITTED IN AREAS WITH HOT AND HUMID CLIMATES?

There is no evidence that COVID-19 is any more transmittable in a hot, humid climate than any other climate. The best way to protect yourself against COVID-19 is by maintaining social distancing and frequent hand washing, and the use of anti-viral/bacterial hand gels. By doing this you eliminate viruses that may be on your hands and avoid infection that could occur by then touching your eyes, mouth, and nose.

DOES PHYSICAL ACTIVITY (EXERCISE) INCREASE RESILIENCE TO COVID-19, AND
WHO (World Health Organisation) recommend regular physical activity benefits both the body and mind. It can reduce high blood pressure, help manage weight and reduce the risk of heart disease, stroke, type 2 diabetes, and various cancers – all conditions that can increase susceptibility to COVID-19.
CAN YOU PASS COVID-19 FROM SWEAT?

No, there is no current evidence that the virus can be spread by perspiration (sweat). • This is supported for non-respiratory fluids by the Centres for Disease Control and Prevention (CDC), however, limited data is available on sweat/perspiration.