Contact us TEST

how to get in touch with us


All memberships have automatically been suspended.

For the latest information about the changes we’ve made at the centres please visit the Coronavirus page.

If you have questions about using the centres you may find the answers in our FAQ’S – link below.

If you still require assistance, our customer service team are on hand to help.

If you’d like to speak with a member of the team, please call us on 01284 757473. We do have a limited team answering calls between 09:00-18:30 weekdays and 09:00-13:00 on weekends

Alternatively, please email us using the LINKS below.

Please remember to provide your name, the centre name, membership number if applicable and any other relevant information.

A member of the team will contact you as soon as possible.

Please check your junk or spam folder if you don’t receive a reply back, and then add us to your trusted contacts.

You can also cancel your membership via the form below.

Thank you.

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The quickest way to find the answers to your questions.

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If you’re experience difficulties with setting up or making a booking – further guidance is available here

Cancelling your membership

We hate to see you go, but if you do need to cancel, please remember to give us 30 days advance notice and cancel via the form below.

Please be aware that we offer a flexible ‘no commitment’ policy on all our memberships now, so be sure to come back when you feel you can.

Prefer to chat?
CALL US ON 01284 757473

We Welcome Your feedback


We’re keen to make sure you get the very best service from us, so if you’ve got some valuable feedback, we’d love to hear it.

Please select your centre below first, then click the form link and submit your feedback