The role of a Leisure Operative is to work in various departments of our Leisure Centre. On a shift you will be required to have a flexible approach to your day, working front of house in the customer service team and lifeguarding the pool. You may also be required to support the fitness team and swim academy programme once/if you become suitably qualified. The role of Leisure Operative offers a dynamic workday for the suitable candidate.

30 hours per week
Tuesday 6:00-14:00 Wednesday 13:30-22:00 Thursday 13:30-22:00 Saturday 8:00-16:00

The hourly rate is dependent on what roles you will work in, and what roles you are qualified in. FTE Salary is initially between £16,314.66 (for those 20 and under) and £20,103.21.

The FTE salary increases to £20,062.71 for those holding either of the following qualifications:
• Fitness Level 2 or 3
• Level 1 or Level 2 Swim Teaching (can be attained at Abbeycroft)
• Group Exercise e.g., Circuit training, Spin Class trained.

An Enhanced DBS check with Barred List will be required for this post.

You must adhere to the safety and wellbeing of our customers and of other staff and be a team player but equally comfortable working on your own initiative. You will be willing to roll up your sleeves to maintain excellent cleanliness standards, complete maintenance tasks and even train as a group fitness instructor. You will always enjoy deliver an exceptional customer experience.

The role will require a National Pool Lifeguard Qualification (NPLQ) minimum.
Those applying without this qualification will have the opportunity to undertake full training. The qualification requires you to be able to jump/dive into deep water, tread water for 30 seconds, surface dive to the deepest part of the pool (1.8m), Swim 100m continuously on front and back, Swim 50m in less than 60 seconds as well as climb out of the pool unaided.

For more information, please contact Lauren, Abbeycroft’s Recruitment Advisor on 07966 439673

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The closing date is 19 June 2023 and Interviews will take place on or before 20 June 2023 by Microsoft Teams.
We will close this vacancy early if an appropriate applicant applies.

All contracted staff gain free use of Abbeycroft Leisure’s health, swim, and fitness facilities, as well as Westfield Health benefits, to help support your mental and physical health. Generous annual leave, training opportunities, and on-going personal development.

As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.

About Mildenhall Hub Leisure Centre
Our leisure centre at The Mildenhall Hub is a nationally recognised ground-breaking initiative to bring public services together to improve the health, well-being, and education for the community in a collaborative way. The ambitious new building features a new school, new gym, fitness studios and 3G pitch, swimming pools and sports hall, a new town library, health centre, children’s centre, Citizens Advice West Suffolk, and job centre. The centre offers swimming, gym, fitness classes, swimming lessons, health, and wellbeing classes plus a range of community programmes.

£35,000 per annum, 37 hours per week
Abbeycroft Leisure is looking for a highly motivated and creative individual, with a strong track record of building and sustaining effective partnership work, to take up an exciting role at Bury St Edmunds Leisure Centre.

Bury is located next to West Suffolk College and West Suffolk Council. It is our only centre with an 800m athletics track and spectator seating. It also has 3 swimming pools, 4 fitness studios, a gym and cafe. The centre offers swimming, gym, fitness classes, swimming lessons, health, and wellbeing classes plus a range of community programmes.

As the General Manager you will support, coach and inspire your team of managers to achieve great things. As well as managing the safe and effective running of the centre day-to-day and delivering a first-class service to members, you will drive the commercial and financial areas of the business such as sports programming, fitness and swimming income and engage with the wider community by hosting and supporting a varied calendar of events and programmes.

Ideally you will already have gained exposure to driving performance in a high-volume environment. You will be able to boast significant commercial achievements and give clear examples of how you have supported, developed and inspired your teams.
You will be responsible for running the day-to-day facilities at your centre, ensuring it continues to develop and thrive while meeting the needs of the local community.

You will need to be a strong leader and confident communicator with exceptional organisational skills to enable you to prioritise conflicting demands and deliver to challenging deadlines. You will be resilient with the drive and determination to succeed.

In return Abbeycroft Leisure can offer you:
· An exciting challenging, flexible and motivating working environment
· Professional membership to the Chartered Institute for the Management of Sport and Physical Activity (CIMPSA) and access to CPD opportunities
· 24 rising to 28 days’ annual leave entitlement
· Family friendly benefits
· Free use of Abbeycroft Leisure’s health and fitness facilities
· Westfield Health and Reward Gateway benefits and discounts

Take a look at What Abbeycroft Leisure means to the communities that we serve. https://www.youtube.com/watch?v=jDO-CHNhoqE

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For further information about this role please contact or for an informal discussion please message for contact details.
Please apply as soon as possible as this vacancy will close if suitable candidates apply. Applicants will be screened and, if successful, contacted for a short informal telephone interview before being informed of the next steps in the selection process.

As a Manager with Specialism, you are responsible for day to day operations, Health and Safety, staffing and customer experience of the Leisure Centre. You are allocated time to ensure an excellent service is adhered to whilst managing budgets and achieving financial and operational targets. Your main area of responsibility will be to effectively manage the team of Fitness Instructors and delivering our member fitness (STEPS) journey whilst aiding with member retention, drive our fitness projects.

37 hours per week

Salary £23,706.93

A Basic DBS check will be required for this post.

We are looking for a motivated individual who will embrace our “Inspiring a Healthier You” message. The ideal candidate will be committed to managing a team in a very busy and varied working environment. You will need to stay focused, organised, and work methodically in processes for administration and recruitment tasks daily. You will have a focused approach on every customer and colleague you deal with.

Experience & Qualifications
Previous experience managing a team within a Leisure environment is desirable. Managing budgets and successfully meeting financial targets. Level 2 Fitness or Gym Instructor Qualification minimum. An RLSS NPLQ Qualification, Pool plant operator license and First Aid at work are essential requirements. Those applying without this qualification will have the opportunity to undertake full training and be required to complete within the first 8 weeks.

All contracted staff gain free use of Abbeycroft Leisure’s health, swim, and fitness facilities, as well as Westfield Health benefits, to help support your mental and physical health. Generous annual leave, training opportunities, and on-going personal development.

The closing date is 19 June and Interviews to take place on 21st of June 2023 on Microsoft Teams
We will close this early if an appropriate applicant applies

As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.

For more information – please email recruitment@acleisure.com

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About Haverhill Leisure Centre
Haverhill was refurbished in 2018 with a £4m development including a new gym, wellbeing studio, health rooms, cafe, and soft-play area. It also has a sports hall, fitness studios and two pools. The centre offers swimming, gym, fitness classes, swimming lessons, health, and wellbeing classes plus a range of community programmes.

Within this role your main area of responsibility will be to coordinate our Exercise on Referral scheme and relevant services, leading the management and where required lead on instruction and delivery. You will carry out health and fitness assessments, consultations, and inductions including the provision of safe and effective exercise programmes. You will develop sustainable physical activity continuation to support lasting lifestyle changes and support and oversee where appropriate new projects to ensure the delivery of a varied and balanced portfolio of exercise and health initiatives.

You will be allocated time to ensure an excellent service is adhered to whilst achieving business, financial and operational targets by ensuring that the key performance indicators are met, evaluated and reported on in line with the organisational requirements.

35 hours per week
Monday 10.00-18.30 Haverhill
Tuesday 10.00-18.30 Kingfisher
Wednesday 9.00-17.30 Haverhill
Thursday 9.00-17.30 Kingfisher
Friday 10.00-13:00 Multi site (Admin)

The Primary location of work will be our Haverhill and Kingfisher Leisure Centre and there may be a requirement to travel between our sites across West Suffolk.

The hourly rate is £11.37 and the salary (full time equivalent) is £21,938.35

You will be a responsible person, frequently looking after the safety and wellbeing of our customers. You will have a flexible approach to a very busy and varied working environment yet be able to be focused on helping every customer and colleague that you deal with. You will need to have good organisational skills, be methodical towards administrative tasks and equally happy with being a team player or working on your own initiative. A DBS enhanced disclosure will be required for this post.

Experience & Qualifications
A CIMSPA recognised Level 3 Certificate in Personal Training and Level 3 Exercise on Referral diploma are essential. Previous experience leading on Exercise on Referral instruction and delivery is desirable.

All contracted staff gain free use of Abbeycroft Leisure’s health, swim, and fitness facilities, as well as Westfield Health benefits, to help support your mental and physical health. Generous annual leave, training opportunities, and on-going personal development. Development pathways offer opportunities for career progression through hybrid roles, salary progression and training opportunities.

The closing date is 16th June 2023, but and Interviews to take place week commencing 19th June 2023 although we may contact suitable candidates for interview before this date. We will close this early if an appropriate applicant applies

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We are Abbeycroft- Inspiring a Healthier You

Join Suffolk’s largest independent leisure operator and charitable social enterprise. We work for the whole community, providing quality facilities and opportunities to lead a healthier, active lifestyle. Our Centres offer swimming, gym, fitness classes, swimming lessons, health, and wellbeing classes plus a range of community programmes bringing people together through the shared passion for sport and exercise. Active Living is a unique, award winning Exercise Referral scheme designed to support people to increase their physical activity levels and improve their health.

As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.

Our Baristas are responsible for preparing food and drinks to a high standard whilst assisting in the day-to-day running of the café. You will be taking food orders and preparing them on site whilst maintaining high cleanliness standards and delivering exceptional customer service.

10 hours per week
Week 1 Thursday 09:00-14:00 Friday 13:00-18:00
Week 2 Saturday 11:30-16:30 Sunday 11:30-16:30

The hourly rate is dependent on your age and is between £8.21 and £10.42 (Following national living wage changes in April 2023)

Our cafes are social hubs within our centres and so you will need have good customer service skills. You must have a flexible approach to a busy and varied working environment moving from task to task. You will need to be a team-player, as well as be comfortable working on your own initiative. You will be able to maintain cleanliness onsite and deliver maintenance tasks as well as be responsible for the safety and wellbeing of others.
A Basic DBS Check is required for the post

There are no qualifications required for the role although café and customer service and food preparation experience is desirable.

All contracted staff gain free use of Abbeycroft Leisure’s health, swim, and fitness facilities, as well as Westfield Health benefits, to help support your mental and physical health. Generous annual leave, training opportunities, and on-going personal development.

The closing date is 12 June 2023
Interviews to take place on or before Tuesday 13 June 2023 by Microsoft Teams
We will close this vacancy early if an appropriate applicant applies

As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.

For more information, please call our Recruitment Advisor on 07966 439673

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About Newmarket Leisure Centre
Newmarket Leisure Centre was upgraded in 2020 as part of a £1.8m investment to provide new facilities for the town. The new facilities included our first dedicated E-gym, a new soft play and party area, a new café, and new studio and gym space. The centre also has two pools, a sports hall and fitness studios. The centre offers swimming, gym, fitness classes, swimming lessons, health, and wellbeing classes plus a range of community programmes.

Our customer service advisors are the first point of contact for visitors and members into our leisure centres. You will be responsible for taking bookings, membership sales and general centre enquiries both face-to-face and over the phone. As part of the role, you will carry out centre tours along with ensuring all visitors and members are provided with an excellent customer journey.

29.67 hours per week
Wk 1 Mon 9:00-14:30 Tues 9:00-14:30 Weds 9:00-14:30 Thurs 14:30-20:00 Fri 14:30-20:00
Wk 2 Mon 14:30-20:00 Tues 14:30-20:00 Weds 9:00-14:30 Thurs 9:00-14:30 Fri 9:00-14:30
Wk 3 Mon 9:00-14:30 Tues 14:30-20:00 Weds 14:30-20:00 Thurs 14:30-20:00 Sat 9:00-15:30 Sun 9:00-15:30

The hourly rate is dependent on your age and is between £8.21 and £10.42 (Following national living wage changes in April 2023)

We are looking for someone who loves helping customers and wants to deliver exceptional customer service. You will have a flexible approach to a very busy and varied working environment yet be able to be focused on helping every customer that you deal with. You will need to have good organisational skills, be methodical towards administrative tasks and equally happy with being a team player or working on your own initiative.
No qualifications required, customer service experience desirable!

All contracted staff gain free use of Abbeycroft Leisure’s health, swim, and fitness facilities, as well as Westfield Health benefits, to help support your mental and physical health. Generous annual leave, training opportunities, and on-going personal development.

The closing date is 11 June 2023 and Interviews will take place on or before 12 June 2023 by Microsoft Teams
We will close this early if an appropriate applicant applies
As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.

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About Hadleigh Pool and Leisure Centre
Hadleigh had a £2.4m development which was completed in July 2021 and included a brand-new pool with five 25 metre lanes of Sport England competition standard, sauna, spectator seating, improved disabled access to the pool via easy access steps and handrail, and pool pod lift and Changing Places toilet and shower facility. The centre offers swimming, gym, fitness classes, swimming lessons, health, and wellbeing classes plus a range of community programmes.

Our X-Height instructors have the responsibility to deliver energetic and fun filled climbing sessions for those using our climbing equipment. You will need to deliver exceptional customer service and be vigilant to the safety of those using the equipment at all times.

7.33 hours per week
Week 1 Friday 16:00-20:30
Week 2 Off
Week 3 Friday 16:00-20:30 Saturday 09:45-16:15 Sunday 09:45-16:15

Salary
Your hourly rate is dependent on your age and is between £8.46 and £10.42
A DBS enhanced disclosure will be required for this post.

The X-Height climbing walls are a main attraction at our centre to provide an exciting experience to members and customers at the weekend and holidays – even for birthday parties! You will be able to maintain energetic and motivational customer service whilst having a flexible approach to a busy working environment as well as be responsible for the safety and wellbeing of others.

You will be required to attend one of the following X-Height training courses which is running on the 16th of June (all day) 2nd of July 2023 (all day)

All contracted staff gain free use of Abbeycroft Leisure’s health, swim, and fitness facilities, as well as Westfield Health benefits, to help support your mental and physical health. Generous annual leave, training opportunities, and on-going personal development.

Interviews to take place on or before 14 June 2023 by Microsoft Teams

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As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.

About Haverhill Leisure Centre
Haverhill was refurbished in 2018 with a £4m development including a new gym, wellbeing studio, health rooms, cafe, and soft-play area. It also has a sports hall, fitness studios and two pools. The centre offers swimming, gym, fitness classes, swimming lessons, health, and wellbeing classes plus a range of community programmes.

A leisure assistant is responsible for lifeguarding our pools, the safety of anyone in the water, maintaining excellent cleanliness standards as well as helping with equipment set-ups and set downs. All aspects of the role require great customer service interactions.

8.5 hours per week
Weds 16:30-21:30pm Thurs 16:30-19:30pm 30 minutes training per week

The hourly rate is dependent on your age and is between £8.46 and £10.42
An Enhanced DBS check with Barred List will be required for this post.

You will be a responsible person, frequently looking after the safety and wellbeing of our customers and of other staff. You will need to be a team player but equally comfortable working on your own initiative. You will be able to deliver maintenance tasks and maintain cleanliness onsite and always enjoy delivering exceptional customer experience.

Experience & Qualifications required/preferred
The role will require a National Pool Lifeguard Qualification (NPLQ). Those applying without this qualification will have the opportunity to undertake full training. The qualification requires you to be able to jump/dive into deep water, tread water for 30 seconds, surface dive to the deepest part of the pool (1.8m), Swim 100m continuously on front and back, Swim 50m in less than 60 seconds as well as climb out of the pool unaided.
An NPLQ Course is running from the 25th of June for those applying without

Staff benefits
All contracted staff gain free use of Abbeycroft Leisure’s health, swim, and fitness facilities, as well as Westfield Health benefits, to help support your mental and physical health. Generous annual leave, training opportunities, and on-going personal development.

Interviews to take place on or before 14th June 2023 by Microsoft Teams

As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.

APPLY NOW

About Hadleigh Pool and Leisure Centre
Hadleigh had a £2.4m development which was completed in July 2021 and included a brand-new pool with five 25 metre lanes of Sport England competition standard, sauna, spectator seating, improved disabled access to the pool via easy access steps and handrail, and pool pod lift and Changing Places toilet and shower facility. The centre offers swimming, gym, fitness classes, swimming lessons, health, and wellbeing classes plus a range of community programmes.